Fields of Expertise
RISE and G8D Special
Cause Problem Solving; FMEA;
Development; Teambuilding; Facet5 Psychometric
Organisational Development; Strategic Management,
Systematic improvement methodologies;
Senior Management and
& Membership of Professional Bodies
Dip IA, ACMA, M Inst
AM (Dip), MBIM
originally qualified as a Chartered Management Accountant. After
working as a consultant/lecturer at the University of Aston Business
School, he developed his career in Finance in the electronics and
automotive industries. During this period he also held two internal
Organisational Development /Training Management roles where he led
several major Organisation Development assignments in several
countries, including UK, Italy, Germany and India. His final
position before becoming an independent consultant was Finance and
Commercial Director for a multinational automobile manufacturer,
responsible for extensive subsidiaries and joint ventures throughout
John’s particular area
of consulting expertise is the improvement of individual and group
effectiveness via more systematic problem solving, decision making,
business planning, quality management processes and Six Sigma. He
also worked very closely with Peter Ward (co-founder of WDP
Consulting) in pioneering the development and use of 360 degree
feedback methods for personal development. His background enables
him to offer clients an unusual combination of commercial management
skills and insights into people/organisation development issues.
John was retained by
Ford of Europe during the 1990’s as the subject expert on special
cause problem solving helping develop their world class G8D process
and training the in-company instructor/consultant team.
Fields of Expertise
RISE and G8D
Special Cause Problem Solving; Lean Operations;
Six Sigma; Business
Excellence; FMEA; Leadership Development;
Personality Profile; Organisational Development.
Physics, Bristol University
MBA, University of Bath.
years manufacturing (13 of which in the Automotive Industry).
variety of roles covering programme management, quality management,
organisational development, business systems development, supply
chain management and operations manager of 2 automotive production
As an experienced senior manager from a 1st tier component supplier
to the automotive industry, Andy has a strong understanding of the
objectives and principles of Business Excellence and Lean
Manufacturing and is fully conversant with the majority of the
latest tools and techniques used within the automotive industry. He
has a strong emphasis on the strategic importance of sound business
systems and the opportunity it can bring for value creation and cost
More than seven years consultancy working in a variety of sectors
including Automotive, Engineering, Healthcare and Public Sector
Fields of Expertise
Six Sigma; Statistical
Analysis; Statistical Process Control;
RISE and G8D Special
Cause Problem Solving;
Excellence Model; FMEA; Teambuilding;
BSc Applied Statistics, Sheffield Polytechnic
Medical Statistics, London Scholl of Hygiene & Tropical Medicine
Fellow of the Royal Statistical Society
Senior Member American Society for Quality
A Chartered Statistician working mainly in manufacturing
industries. His passion for quality improvement has led companies to
achieve improved delivery performance, reduced returns and to
develop better processes. He has used the Business Excellence model
to identify areas for improvement for manufacturing and
service-based organisations. He has worked in a variety of
industries including Pharmaceutical, Household Products, Food &
Drink, Speciality Chemicals and Electronics.
Through training and coaching, Stephen has enabled many people, both
managers and operators, to recognise and achieve improvements in
their day-to-day work and in their organisation overall.
His statistical background linked with his MBA has enabled
him to create a Customer Profiling model for a Sales organisation
and to identify a reliability model for the UK Electricity
Stephen’s drive for process improvement and his statistical
background place him in an ideal position to enable companies to get
the best from Six-Sigma utilising statistical tools as and when
Fields of Expertise
Structured Innovation; Axiomatic Design; Multi-disciplinary
optimization; Powertrain R&D; Statistical Analysis; Statistical
Process Control; Problem Solving; FMEA;
& Membership of Professional Bodies
Member of IMechE Automotive Division Board
Professor Cole has over 25 years experience in both the automotive
consultancy and higher education sectors. Formerly Technical
Director at ERA Ltd and then Powertrain Manager at MIRA (Motor
Industry Research Association), he is now part-time Senior
Technologist Consultant at the Technology Innovation Centre (part of
Birmingham City University).
Prof Cole’s technical background expertise lies within powertrain
R&D. Having been involved in industrial programmes in both the USA
and Germany, he has covered subjects as diverse as; thermally
insulated (adiabatic) diesels, transient behaviour of turbocharger
turbines, piston gallery cooling, in-cylinder gas activity,
combustion analysis, biofuels and engine system simulation codes.
Recently Prof Cole’s interests have broadened to include studies in
design innovation and is currently heavily involved in such
techniques as structured innovation, axiomatic design and
Professionally Prof Cole has been a past Director of the Society of
Automotive Engineers, chair of the UK SAE Section, a member of the
IMechE Automotive Division board and the IMechE’s Part D editorial
board and a member of the Foresight Vehicle (DTI) powertrain expert
group. Prof Cole has been on the organising committees of numerous
international conferences and symposia for both SAE and IMechE
including most recently the IMechE Integrated Powertrain and
Driveline Systems conference.
Failure Mode & Effects Analysis (FMEA);
Advance Product Quality Planning (APQP); Quality Function Deployment
(QFD); Systems Engineering Fundamentals; SPC; Reliability
Engineering; Measurement Systems Analysis; Design of Experiments;
G8D Special Cause Problem Solving; Systems Auditing
With an early role as technical author
at GEC Avionics Ian has over 20 years manufacturing experience in
the aerospace and automotive industries, most notably with GEC,
Lucas and Ford.
As an qualified quality professional
Ian has a wealth of experience in the development and implementation
of Quality Systems which includes first hand knowledge of the
application of all the principle quality tools. His natural skills
of analysis and communication enable him to be very effective at
guiding organisations through the right approach.
At Ford he was responsible for
consultancy and training to graduate engineers and management
personnel under the “Ford Technical Education Programme” and he was
the primary expert in FMEA for Ford Europe.
In the last 5 years he has provided
similar training and consultancy to industries across Europe
including automotive, air-conditioning, medical and
Fields of Expertise
Management and Strategy; Business Development;
Development of Leadership and employees; Project Management;
Organisational Development; Lean Production/Lean Management;
Six Sigma; Teambuilding; CRM and Telemarketing; Sales training;
Graduated High school; Merkonom MDM - covering Marketing,
HR-management, Organisational Development, Finance,
IT and Purchasing.
Certified instructor in Social Style Profile, APT, OPT,
Master certified in Social Style Profile, certified in Facet5,
Master certified in 360-degree feedback programmes from
Consultingtools Ltd, certified as Lean Expert, Six Sigma Black Belt
level (act as Master BB), has run Teambuilding courses on above
programmes in Denmark, Norway, Sweden and USA, Studies at Copenhagen
University within: Philosophy, Religion history and Law.
Sales and marketing; sales representative; manager; general manager
(IBM, Saab Scania, LM-glass fibre), 30 years in management
consultant covering following areas: training, recruiting,
developing organisations, people and processes; process consulting
in implementation of strategies and concepts - from top to bottom;
teambuilding activities (broadly in organisations and for senior
management); last four years: training of Six Sigma BB, various
process improvement tools, has delivered over 25 GB and about 30 BB
(certified over 20).
Alan Combes obtained
an honours degree in Mathematics and Physics before moving into
automotive engineering with the Ford Motor Company. Having moved
through a number of positions in both Manufacturing and Product
Development, at 26 he became one of the youngest engineering
supervisors in Europe. His focus of expertise has centered upon
Quality including positions in Powertrain Manufacturing Quality,
European Quality Strategy - where he was part of an advisory team to
Ford’s European Director of Quality - and Quality Manager for the
development of a new sports car programme.
In 1993 Alan was seconded from his engineering responsibility and
given the role of Internal Quality Consultant to key projects. In
particular with his background in mathematics, he became an expert
resource in applied statistical methods such as experimental design
and Taguchi Methods.
Alan has recently completed a two-year post as a visiting research
fellow at the University of Bradford Engineering Department and has
been part of the management team responsible for the development of
a research based Master of Science Degree in Engineering Quality.
Fields of Expertise
Engineering Statistics; Six Sigma;
Statistical Methods for Process Improvement; Experimental Design;
Taguchi Methods; Response Surface Modelling; Robust Engineering
Design; Design for Six Sigma; Optimization
BSc Mathematics and Statistics, Birmingham University
Operational Research , Lancaster University
PhD Statistics, Birmingham University
Chartered Fellow of the Royal Statistical Society
A former university teacher, Dan has worked as a consultant since
1989, assisting a wide range of clients in fields including
Aerospace, Automotive and Pharmaceuticals. He has written and/or
delivered training courses for about 20 companies on a wide variety
of topics including process control and improvement methods, Six
Sigma, designed experiments, Taguchi methods, engineering statistics
and robust engineering design. With Tim Davis, Dan wrote the book
‘Engineering, Quality and Experimental Design’ for which they were
awarded the Greenfield Medal by the Royal Statistical Society. He
has maintained his links with universities through part-time
teaching, supervision and research projects at the Universities of
Bradford and Southampton.
In industry he has specialised in coaching individuals as
internal consultants and supporting groups of engineers in their use
of designed experiments and other statistical methods. His work with
a leading automotive company played a major part in delivering
substantial process improvements with large financial benefits.
Statistical Analysis; Statistical Process Control; Experimental
Taguchi Methods; RISE and G8D Special Cause Problem Solving;
Six Sigma; FMEA
Cert Ed, University of London
Mathematics, Open University
MSc Engineering Quality Improvement, University of Bradford
Member of the City and Guilds of London Institute
years as a school teacher followed by 27 years with the Ford Motor
Company. Tim has had a variety of roles in manufacturing
engineering, production management, quality control, supplier
support and education training and development management and
an experienced engineer in the automotive industry Tim has a strong
understand of the principles and problems of manufacturing processes
and the role of statistical techniques in the control and
improvement of quality.
His work in the area of quality improvement was recognised by the
City and Guilds of London with the award of their Gold Medal for
Excellence in 1999.
Studium der Wirtschaftsmathematik an der Universität Bielefeld;
Akkreditierungen in Thinking Style und Facet5;
Six Sigma-Green Belt; RISE-Trainer; G8D-Trainer.
Marketing; Vertrieb/Strukturvertrieb; FMEA;
360-Degree Feedback; Rhetorik; 4MAT;
Hypnose; Verkaufsstrategien; Teambildung; Leadership-Training;
Aktiv in der Radbahnbundesliga; Dritter der Deutschen
Meisterschaften der Profis im Keirin; Eintrag im Guinness-Buch der
Seit fast fünf Jahren selbstständig, davon seit nunmehr drei Jahren
sehr erfolgreich in den Bereichen Motivation (u.a. Betreuung von
Teil- nehmern und Medaillengewinnern bei Weltmeisterschaften im
Hochleistungssport), 1:1-Coaching und Businesscoaching, ebenso in
Strategischer Unternehmensführung, Vertrieb und Marketing. Besitzt
für die drei letztgenannten Bereiche die Akkreditierung,
EU-Fördermaßnahmen für seine Mandanten in Anspruch zu nehmen. Hielt
in den vergangenen beiden Jahren bei verschiedenen Anlässen Seminare
und Vorträge zu Themen wie Motivation, Verkaufsstrategien,
Dan is a veteran facilitator in leadership and process development, problem solving, effective presentations, creativity, and numerous other technical and performance topics. Schooled as a Mechanical Engineer at the University of Illinois, Dan spent 15 years at Honeywell Aerospace as a Principal Product Design Engineer, Principal Manufacturing Engineer, and part time trainer and internal executive consultant.
Dan began independent consulting in 1988 and has since trained, and trained trainers in more than twenty courses from robotics at Motorola to advanced facilitation skills for Hamburger University "Professors" at McDonalds. The most recent addition to Dan's portfolio is the fascinating theory of inventive problem solving known as TRIZ; Dan is one of a handful of trainers certified to deliver Motorola's proprietary TRIZ course.
Dan's primary focus will be to help clients increase employee utilization by transforming fire fighting cultures into effective planning and problem prevention environments using "special cause" problem solving methods such as WDP's RISE method, Ford's Global 8D, and innovation disciplines through TRIZ.
Ken is a licensed
psychologist and Executive Director of Organizational Performance
Dimensions (OPD) and specializes in 360-degree feedback, coaching,
personnel assessment and career development.
Ken has over twenty years experience in the development and
validation of assessment instruments and organizational surveys. He
has developed extensive 360-degree feedback, personnel selection,
succession planning, performance appraisal, and human resources
training programs for clients in the public, private, and non-profit
He received his Ph.D.
in Counseling Psychology from the University of California, Los
Angeles and his B.S. and M.S. degrees in Educational Psychology at
the University of California, Davis.
Michael R. Perrault
Michael’s most recent role was with Intel as Senior Training and
Development Executive; responsible for leadership development,
organization development and Time to Market project teams
As Co-founder and President of Advanced Teamware, Inc., a leading
human resource development software applications company, Michael's
innovative ideas for merging organizational development technology
with state of the art computer technology built ATI's reputation as
a leader in the field of high technology diagnostic instruments.
Previously Michael was Director of Training for Decision Dynamics
Corporation in Santa Monica, CA. He is retired as a Lieutenant
Colonel from the United States Army Adjutant General Corps. During
his career, he taught organizational behavior at the U.S. Army
Organizational Effectiveness Center and School and leadership and
management at the U.S. Army Administration Center. He also served in
numerous staff leadership and command positions during his
twenty-year military career.
Michael is an expert in the fields of management effectiveness,
decision making, organizational change and service quality. He has
specialized in turning around the quality and effectiveness of large
service organizations. As a manager, his work was the subject of
several Army Research Institute studies. He has written many
articles in professional publications regarding organizational
development, organizational transitions and line management
functions. Michael is considered a dynamic and forceful speaker and
trainer who challenges audiences to develop more effective
leadership and management skills. Michael received a B.S. degree
from Norwich University and his M.S. in Counseling Psychology from
Indiana State University.
He has served as a trainer and consultant to both government,
private industry and the nonprofit sector with such well known
organizations as Aerojet, American Honda, ARCO, Eli Lilly, Johnson &
Johnson, Kinkos, KMG Main-Hurdman, McDonnell Douglas, Ortho-McNeil,
Pneumo-Abex Corporation, Syntex, United Parcel Service, Union Bank
Tina's psychology degree coupled with her commercial background makes her especially focused on people development within the business arena. She spent several years abroad training and coaching senior managers and has a well grounded and challenging style. She has a particular interest in personal, interpersonal and team effectiveness.
Tina is our in-house expert in the psychometric tool Facet5 and has experience in helping people to realise their true potential through self development planning. Using coaching and facilitation Tina has enabled individuals and teams to achieve their goals and improve performance through positive behavioural change.
Siobhan has carried out 360-degree feedback design and facilitation projects for Surrey County Council, Four Square, London Borough of Hackney and J Sainsbury.
In the ten years between her two degrees Siobhan developed extensive experience in welfare and health services, initially as an assistant Clinical Psychologist. She has experience of teaching fellow professionals such as social workers. She now works in the field of psychometric instrument design, job and competency analysis, and stress management. Much of her work involves designing and piloting performance measurement systems. She facilitates 360-degree feedback extensively, particularly in local government. Siobhan is project leader for coaching development.